Account & Data Deletion
Last Updated: October 30, 2026
This page explains how to delete your EatingIntel account and the personal data associated with it. EatingIntel is a product of Brawn Design.
The fastest way to delete your account is inside the App:
open Settings, scroll to Account deletion, turn on Allow account deletion, then tap Delete account and confirm.
Option 1: Delete from within the App
- Open EatingIntel and go to Settings.
- Scroll down to Account deletion.
- Turn on Allow account deletion.
- Tap the Delete account button.
- Confirm when prompted. This action cannot be undone.
Your account and its associated nutrition data are permanently removed from our systems.
Option 2: Request deletion by email
If you can no longer access the App, email us at support@eatingintel.online from the email address associated with your account and include the words "Account Deletion Request." We will verify your identity and process the deletion within 30 days.
What Data Is Deleted
When your account is deleted, we permanently remove:
- Your account profile (display name, email, and profile photo) and your nutrient profile (birth year, sex, and pregnancy or breastfeeding status).
- Your logged foods, meals, portions, notes, nutrition goals, and food history.
- Your saved meals, custom foods, and recipes, and any recipe links you shared.
- Your weight log, goal weight, and calorie-target settings.
- Your settings and preferences.
- Files stored on your behalf in our cloud storage, including data exports.
Data That May Be Retained
- Anonymized usage and diagnostic data that is not linked to your identity may be retained for up to 24 months for analytics, then deleted.
- Records we are required to keep by law (for example, certain transaction or tax records) may be retained for the period required, then deleted.
- Data in Apple Health or Health Connect: meals and weights the App wrote there stay until you delete them in the Health app (iPhone) or Health Connect (Android).
- Subscription link: we keep a record that a store purchase was used, with your account removed from it, so the same purchase can be restored to a new account.
- Subscription/purchase records held by Apple or Google are managed by those stores under their own policies. Deleting your EatingIntel account does not cancel an active subscription — manage or cancel it in your App Store or Google Play account settings.
- AI provider processing: inputs previously sent to our AI providers to generate a response are retained by those providers only as described in their own policies; we do not retain your meal photos after a response is returned beyond what is needed to save your log.
Deletion Timeframe
In-app deletions take effect immediately. Email requests are completed within 30 days of verification, unless a longer retention period is required by law.
Questions
If you need help with account or data deletion, contact us at: